Our Commitment

Our Commitment to Customer Care

While Unlockit Locksmith & Security offers a comprehensive selection of services and products to meet all your lock, door, and security needs, we feel that our greatest asset, and the true key to our success, lies in a strong foundational emphasis on serving our customers to the best of our ability.

Unfortunately, the locksmith industry includes a great deal of unethical companies who participate in dishonest practices. The problem is bad enough to warrant the attention of the FTC – <<View Alert>>

Our goal is to represent the opposite of these types of companies. We strive for honesty, integrity, and trustworthiness in everything we do. Our technicians are friendly, reliable, and highly trained.

We’re proud to display the numerous consumer review awards [links to awards page] we’ve won, and to tell people that we’re the top rated locksmith in Atlanta, as voted on by customer on Kudzu, a prominent consumer review site. These things let us know that we’re doing our job.

And to prove our commitment, we offer services you won’t find at most locksmiths. We offer a true flat rate for lock-out re-entry services. Your quoted fee will never change when a technician arrives. We also guarantee all our products and services. If we make a mistake or a product develops problems not related to damage or wear-and-tear, we’ll fix the problem or replace the product free of charge. Lastly, we want to hear about every customer experience, to ensure we did the best we can. To do so, Unlock-it performs immediate, post-service follow-up calls after every job.

Thank you for visiting our page. We hope for the opportunity to provide you the best possible customer service we can.

Also see our:

  • Awards
  • Testimonials
.